Is it us or the wall?

When part of the perimeter goes dark mid-match, the first question is whose fault it is, and the answer decides who gets called. USM reads the NovaStar processors behind your LED boards: every cabinet, its temperature, the main and backup cables, the input signal. It tells you which side the problem is on before anyone has walked down to the pitch.

One of them never sleeps.

LED monitoring is an option on a USM licence. What does the watching is your choice, and a venue can have both: a playout PC during the match, a box the rest of the week.

From the USM Boarding PC

The machine that plays the wall already talks to the processors.

Switch LED monitoring on for the licence and the playout PC reports what it sees while it runs. Nothing else goes in the rack.

It watches while the PC is on. After the match it is off, and so is the watching.

From a monitoring box

A small computer next to the processors, on power and internet.

It watches day and night, with or without USM Boarding. A venue that plays out its perimeter some other way can still have its walls watched.

Pair it once with a code. It needs no licence of its own, up to twenty per organisation.

A small computer that never leaves the rack.

It sits next to the LED processors, asks them how they are doing, and reports to USM Online. It plays nothing and changes nothing, and the wall does not know it is there.

LED cabinetstemperature, power, the main and backup line

NovaStar processorMCTRL4K, VX600

Monitoring boxUSB or network, watch only

USM Onlineevery venue on one page

Your inboxwhen it starts, and when it ends

Plug it in
Next to the processors, on USB or on the venue network, whichever they sit on. It finds the ones that answer. Power and internet, nothing else.
Pair it once
An owner or admin makes a code in USM Online and types it into the box. The code works once, for fifteen minutes, and then the box has its own credential.
It watches
It asks every processor how it is doing and reports once a minute, and every five seconds while something is wrong, so the history keeps the shape of the fault.
You hear about it
An email when a problem starts and another when it ends, to whoever you choose. Everything else waits for you on the Monitoring page.

The whole list, not the highlights.

Every event USM raises, and whether it emails you by default. Each one is a switch in USM Online, so a venue that cares about brightness changes can be told about them and a venue that does not, is not.

The LED wall

No cabinet answers, so the screen is darkCriticalEmails you
Cabinets not answering (power or signal)CriticalEmails you
Running on the backup line, main cable interruptedWarningEmails you
Cabinet too hotWarningEmails you
Cabinet voltage lowWarningLogged

The processor

Processor not reachable (power, USB or network)CriticalEmails you

The setup

Screen mapping or main/backup setup changedWarningEmails you

The source

Input source without signal (HDMI, DVI, DP, SDI…)WarningLogged
Input or layer source changedInfoLogged
Input resolution changedInfoLogged

The picture

Screen frozen, black or showing a test patternWarningLogged
Brightness changedInfoLogged

The box itself

Box lost power or restarted unexpectedlyCriticalEmails you
Box stopped reporting to USM OnlineCriticalEmails you

Watch from anywhere.

The same picture the control room has, in a browser. Useful from the stand, from the office, and from a supplier meeting three months later.

Every venue on one page. Each processor with its cabinet map, drawn the way NovaLCT mapped it.

An email when a problem starts, and when it ends. You choose which events send one and who receives it.

Thirteen months of history. Filter it by category and export it to CSV.

Silence raises an alarm too. A venue that stops reporting is flagged. A PC that was shut down properly is not.